SERVICE AND DEVELOPMENT PARTNERS
WORK WITH OUR PARTNERS
We partner with innovative companies from all around the world to add value and growth to our platform. Together, we're constantly pushing the boundaries for what can be achieved through cutting-edge development.
Service and Development Partners are typically software developers with skilled employees, a local network and know-how about verticals on the local market. Our partners can help other companies and manufacturers with implementation on the CET platform.
WHAT DO YOU NEED HELP WITH?
DEVELOPMENT PARTNERS
- PLATINUMEDGE SOLUTIONS
- NORRLAB
- RIVERSTONE
- SERVEX
- ENCODEC
- RSC
PLATINUMEDGE SOLUTIONS
At PlatinumEdge, we love to solve complexity. As a company, we automate everything we can, write down our processes, and debate best practices to ensure we deliver the absolute best for our clients and users.
This passion transfers to our software solutions. Our Lead developers have experience with a variety of products and solutions and know our best practices. QA tests all changes against client requirements, and every line of code is reviewed for compliance with our rigid code standards and guidelines.
This results in solutions that represent the best our many years of experience can impart in terms of performance, standards, and user experience, all while also solving any specific problems you, as a manufacturer, face with specifying, ordering, or even installing your product.
We want the best for you as quickly and cost-effectively as possible without sacrificing performance, standards, or user experience.
A fully automated PGC extension written by PlatinumEdge is the best long-term value for any manufacturer with complex products. With over 10 Developers and 3 Quality Assurance experts, we are eager to dig into your specific problems.
EXPERIENCES
Our team has extensive experience in all aspects of Commercial Interiors, including wall, panel, and benching systems, as well as acoustics, laboratories, and cabinetry. From handling extensions with limited products to those featuring a company's complete offering, we have the expertise to provide comprehensive solutions for a variety of needs. As we continue to pursue new challenges, we are particularly interested in exploring opportunities in Material Handling.
SUPERPOWERS
CET’s superpower is Ultimate PGC extensions, which we have chosen to specialize in. Our experts create bespoke architectural/demountable wall lines from the most basic to the most complex. Whether it’s complicated panel connections, intricate internal electrical routing, or sophisticated and multi-faceted new concepts, we can handle it.
NORRLAB
We redefine possibilities in the world of manufacturing. We specialize in ensuring that manufacturers' CET Extensions seamlessly align with their unique sales journeys. Our expertise goes beyond conventional limits – from delivering comprehensive CET implementation projects to providing unwavering support in development, project management, and the strategic design of Extensions.
In the realm of manufacturing innovation, NorrLab stands out as a catalyst for transformative change. Our mission is clear: empower our clients to act with agility, eliminate manual obstacles, and secure triumph in every bidding opportunity. With a dedicated team committed to excellence, we usher in a new era where manufacturers can navigate challenges effortlessly and emerge victorious in the competitive landscape.
Collaborate with us at NorrLab, where innovation meets implementation. Experience a harmonious blend of cutting-edge solutions, unparalleled support, and a commitment to propelling manufacturing enterprises to unprecedented heights. Partner with us for a journey that transcends boundaries, propelling your business into a future where success knows no limits.
EXPERIENCES
At NorrLab, our team collectively boasts over two decades of extensive experience in CET. We specialize in collaborating with manufacturers within the Material Handling and Commercial Furniture sectors, offering comprehensive support in planning, developing, and launching CET extensions. Our journey has been marked by successful collaborations with industry leaders such as Dematic, Gonvarri, EAB, RadioShuttle, BLS, Global Furniture Group, Waldner, and more.
SUPERPOWERS
Collaboration with a meticulous analysis, delving deep into understanding your current sales processes. Our proficiency in Parametric Graphical Configuration (PGC) sets us apart as specialists, thriving on complex solutions. Deciphering your unique needs and orchestrating seamless implementations.
RIVERSTONE
A provider of Technology Solutions and Design Services to various industries like Commercial Furniture, Manufacturing, Financial and Logistics. Established in 2001, Riverstone is a company focused on the growth and well-being of its own team with a firm belief that such a company can take care of customers’ needs better than any other company.
Riverstone’s team has wide experience in both design services and in technology solutions. Our design team offers comprehensive services like CET Extensions, 3D Modeling, Furniture Specifications and Visualization for manufacturers and dealers. Similarly, our technology team has built a solid reputation in building ERP Solutions, AI/ML-based Automation, Data Analytics, Robotic Process Automation, Infrastructure and Cloud Services.
Our teams have assisted over 150 customers from North America, Europe and Asia with mission critical projects ranging from commercial office furniture layout to enterprise software. Riverstone’s experience and competence in both design and technology offers a unique blend that is unparalleled in the industry. As a trusted implementation partner of Configura, Riverstone continues to make substantial contributions to the suite of extensions and libraries available in CET Designer. Riverstone is headquartered in Pleasanton, CA with teams present in the U.S., India and the U.K.
EXPERIENCES
In servicing the Commercial, Healthcare and Education furniture industries:
- Comprehensive design services to the dealer networks of all major manufacturers in the above industries.
- Electronic catalogs (CIL/CET Extensions), product design, model creation and visualization services to the manufacturers.
Technology Solutions services for Manufacturing, Finance, Furniture and Logistics. See riverstone.co/references for our customers’ testimonial.
SUPERPOWERS
Ability to provide solutions that require expertise in both design and technology. Especially when it comes to manufacturers and dealers of the furniture industry, we have the capability to meet most, if not all of the business requirements ranging from 3D model creation to ERP implementation.
SERVICES OFFERED
Design Services
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Technology Solutions
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*For support, please contact: library@riverstonetech.com
SERVEX
Since 2004, Servex has provided exceptional services to contract furniture manufacturers and dealers. Our primary focus lies in collaborating with manufacturers specializing in office furniture and K-12 products. As a Configura Development Partner since 2016 we have developed and published more than 45 different levels of Ultimate Extensions on Configura’s Marketplace.
EXPERIENCES
A notable project in our portfolio is Workspace 48, an Ultimate extension that challenged our capabilities by addressing complex solutions, including the seamless integration of an ERP system.
We also have a decade-long track record of creating comprehensive Commercial Interiors Libraries, or catalogs. Our dedicated project managers work closely with manufacturers to gain an in-depth understanding of their product lines and determine the most suitable solution within Configura's three-tiered implementation structure: Libraries, Enhanced, and Ultimate.
SUPERPOWERS
What sets us apart as a development partner is our unique ability to provide not only development services but also design and specification services. This dual role enables us to approach extension creation from a user's perspective, ensuring the highest level of usability and functionality.
ENCODEC
Encodec’s mission in CET is to help manufacturers safely navigate this ecosystem.
With over eight years of experience developing and maintaining extensions for some of the largest furniture companies in the world, we take pride in each and every project we work/worked on.
We partner with our clients to find the perfect balance between innovation and standardization by leveraging our extensive know-how and expertise.
EXPERIENCES
We work mainly in Commercial Interiors and are responsible for the Extensions from brands link Allsteel, HON, Gunlocke, Global, and HBF. We handle everything from creating graphics, through managing the Catalog data, all the way to coding for custom PGC extensions.
SUPERPOWERS
We are specialists in Ultimate PGC and creating meaningful experiences and products inside CET. We are innovative by nature, and we won Configura’s Innovation awards in 2022 and 2023 (it’s worth mentioning we took second place in 2021, the very first year we applied for the award). We also have a fantastic Revit team - in case you need any help with your product’s graphics/symbols.
SERVICES OFFERED
Innovation in CET
Catalogue Creator Expertise
Revit & Rhino Development
AI Solutions
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ERP Integrations
Web Development
Mobile Applications
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RSC
Located in Philadelphia, Pennsylvania, RSC has been providing services on an outsource basis to manufacturers and their dealer network in the US and Internationally since 2000. RSC’s talented team of Catalogue Creators and PGC Programmers work together to ensure your content is created in the highest quality while using the most efficient means possible.
Whether you’re in need of a catalogue to be available in CET’s CIL (Commercial Interiors Library) or your own dedicated Extension accessible on the Marketplace, RSC has the experience to make sure your project is delivered on time and on budget. RSC also has experience maintaining and adding product/functionality to existing Catalogues and Extensions developed by others.
Our in-house Project Managers, Catalogue Creators, and Programmers, all keep a strong focus of the dealer designer in mind when creating content. This ensures a positive user experience while showcasing your product in the best light possible. We understand both the financial and time commitment you are making towards this initiative. We don’t take that lightly as we rely on constant communication and strive to ensure you receive a significant ROI.
EXPERIENCES
RSC develops content for manufactures of office furniture, ergonomic accessories, acoustical products, K-12 and higher educational furniture including library and dorm rooms, behavioral health products, and more. Contact us for a list of confidential references.
SUPERPOWERS
Our talented team of individuals have a wealth of knowledge creating catalogues for CIL and Extensions of all levels. We have the capabilities to blend catalogue features and PGC for the best customer experience in the most efficient way possible. We also have a team dedicated to creating CAD models in various formats.
SERVICES OFFERED
E-Catalog & Symbol Development
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Design & Specification
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SERVICE PARTNERS
- CAD TRAINER GUY
- CSCD
- KONVERGENT SOLUTIONS
- SILENT T CONSULTING
- TECHBOX COLLECTIVE
- THE DESIGN POP
- UX & KARI
- WATERS EDGE CONSULTING
- AURA POWERED BY CIT
CAD TRAINER GUY
Michael E. Beall, based in Shelbyville, KY, has been a leading CAD trainer and consultant for over 40 years. He has trained thousands of design professionals across 6 continents, 11 countries, 41 states, and Guam. Michael specializes in helping clients transition smoothly between AutoCAD and CET, offering tailored training sessions that enhance efficiency and productivity.
An engaging and sought-after speaker, Michael has presented at key industry events such as CET Experience, Autodesk University, NeoCon, and Metrocon. His expertise in CET training is particularly valued by those in the A&D firms, contract furniture industry, and corporate facility departments. In addition to CET, Michael provides customized instruction on all versions of AutoCAD, ensuring that clients can maximize their use of both platforms.
Michael is also the author of *The AutoCAD Workbench, Final Edition*, a comprehensive guide featuring over 350 AutoCAD tips and insights. His deep understanding of both AutoCAD and CET, coupled with his ability to deliver training that improves workflow and efficiency, makes him an invaluable resource for design professionals looking to optimize their CAD tools.
SUPERPOWERS
Design Software and CAD Training; Communication; Making it Simple .
Cate Sword Consulting + Design, CSCD
Cate Sword provides training and testing for CET users through regularly scheduled classes on the Configura Academy, onsite training, and custom webinars. She also consults with manufacturers and software developers during extension development.
EXPERIENCES
- Certified Interior Designer, NCIDQ
- Worked as a designer at both an Architectural firm and a Dealership
- Started training full time in 1989
- Started Cate Sword Consulting + Design in 1997
- I've taught: AutoCAD, 2020, Giza, Project Matrix and CET since 2006.
SUPERPOWERS
I relate to both the point of view of the designer and the software developers. I can help both groups navigate using Configura tools!
KONVERGENT SOLUTIONS
Konvergent Solutions focuses on enhancing the efficiency and effectiveness of interior designers and manufacturers through targeted tools, training, and visualization services. Konvergent Solutions offers a large suite of services tailored for using CET software.
Primary services include but are not limited to:
CET and Spec Toolkits and Templates: Customized and branded reusable files and templates to help streamline processes.
Visualization Services: Creation of marketing material, immersive 3D experiences, and detailed product and environmental photorealistic renderings, to help clients visualize their intentions.
Training and Consulting: Offering advanced training courses, best practice sessions, and personalized consulting to improve CET software proficiency and efficiency.
Design Services: Assistance with various production tasks, RFP assembly, and space planning to optimize workflow and project management. We can also create custom CET symbols and favorite files to meet specific client needs.
EXPERIENCES
Konvergent Solutions has 20+ years in the commercial furniture industry. They have worked closely with designers, salespeople, furniture manufacturers, and others within this industry to have a broad understanding of the needs required. They can offer a non-bias, agnostic approach to functionality and usability within CET and TwinMotion. Because of this wide spectrum of experiences, Konvergent Solutions can help you to be more efficient in your workflow and make your experience more enjoyable along the way.
SUPERPOWERS
Konvergent’s greatest hits include Title blocks, Templates, and Custom Spec Reports but many don’t know that we also do audits of these items to fill in the gaps and apply best practices. Konvergent Solutions can also assist with Photorealistic Renderings, Fly-thru’s, and Animations.
SILENT T CONSULTING
Everyone struggles with the adoption of new technology. Commercial furniture dealerships and manufacturers are no exception. The challenge is to balance the investments of time and capital against maintaining revenue and profit goals. Beyond the initial investment, the goal to increase efficiency while driving to a higher level of competency becomes an ongoing process that normally gets defused. It is just assumed that all employees who have been trained are at a competency level that will fulfill the company’s original technology upgrade goals.
Silent T Consulting has created a process to assess the current level of CET and Spec competency. This assessment is then used to prepare custom training plans to achieve higher levels of integration. CET for Sales, a course created by Silent T Consulting, was created out of this need for custom training for sales reps and has been done for both manufacturers and dealership salespeople alike.
EXPERIENCES
Alexandra Tseffos (pronounced with a silent “T”) has a B.A. in Interior Architecture and Spanish from the University of Wisconsin- Stevens Point. She started her career as a dealer designer before joining Configura’s Training & Support team where she assisted dealerships and manufacturers across the Americas. Alexandra took her dealer knowledge and CET skills (including her most coveted skill of designing live for clients) and joined the business development team at Fluid Interiors, calling on end-user clients and influencers in the commercial real estate market. That was her first introduction into real estate before joining CBRE Minneapolis to head business development efforts for a local tenant representation team.
Silent T Consulting was born in 2018 and is a culmination of these experiences. This is not just about furniture application and design. This industry is about service and adding value to clients (and influencers surrounding the deal) is a necessity!
SUPERPOWERS
- Custom training
- Thorough understanding of both dealer design and sales roles
- Direct communication
- Strategic direction
TECHBOX COLLECTIVE
Techbox Collective empowers commercial interior professionals of all levels with technology expertise, facilitated by Kari Anderson. This online community connects everyone from novices to experts to:
- Sharpen Skills: Learn from industry leaders, share best practices, and ask questions in collaborative channels.
- Stay Informed: Gain valuable insights and navigate industry shifts through collective problem-solving.
- Fuel Success: Overcome challenges and achieve technology goals with a supportive network.
Techbox Collective offers:
- Monthly Webinars: Explore trending topics about commercial interior technology.
- Industry Articles: Stay current with the latest news and insights.
- Member Polls: Gain insights into the industry's perspective through informative polling questions.
- Featured Spaces: Deep-dive discussions on specific topics and peer groups.
Techbox Collective is the essential community for anyone using, creating, or managing technology in commercial interiors. When Google cannot answer an eTool question, query with Techbox Collective.
Experiences
- Techbox has experience building a community by offering forums, shared spaces, community events, and collaborative projects. Here is a sampling of experiences:
- Monthly webinars addressing topics including SIF, XML, AI, Phygital Experiences, Product Data Management, and more.
- Show & Tell, the event spotlighting manufacturers CET Extensions. Live demonstrations by the manufacturers, enlightening others in the CET marketplace.
- Industry survey and reports, one example is Manufacturer CET Extensions uncovering users likes, dislikes and usage about CET Extensions.
- CET Experience Docent. Navigating the event for a manufacturer can be overwhelming. Kari helped manufacturers maximize their time and networking.
- The Data Collective. Techbox facilitates the initiatives to establish and promote open-source data standards, foster collaboration, streamline communication, and accelerate the intelligent workplace digital revolution.
Superpowers
The Conduit: channel energy and ideas between people, fostering connection.
THE DESIGN POP
The Design POP is a subscription-based website that provides on-demand training for industry technology, including Configura’s platform. It offers self-paced design training in easily searchable segments on CET for Design (beginner, intermediate, advanced), CET for Sales, Spec, and Worksheet, as well as training on topics like Twinmotion and professional development. The platform also features manufacturer-specific CET extension training. Additionally, The Design POP includes an Independent Designer Registry, allowing designers to gain free visibility and connect with companies seeking design services. Additionally, POP into Excellence, our annual virtual event for dealer designers, focuses on professional development and technology, further enhancing the resources available through The Design POP.
Through its network of industry experts, The Design POP provides over 500 searchable videos, monthly webinars, and a community forum. For more information on any of these services or The Design POP Podcast (an Imagine a Place Production), visit thedesignpop.com.
Experiences
- “I love The Design POP’s CET Path. It is very well organized with ‘beginner, intermediate & advanced” videos. They are short but very focused. I am learning so much. I can always go back to watch again and look forward to new ones.” – Sharleen Mobley, Designer
- “The Design POP has been a great addition to our design onboarding and training program. New and experienced designers find The Design POP a great go-to resource that centers on the day-to-day celebrations, questions, and challenges as a dealer designer.” – Andrea Endersbe, Director of HR at Fluid Interiors
- “I just must tell you how much I love The Design POP! Wow, the videos have been incredibly helpful as I continue to navigate and learn CET. Thank you!!” – Emili, Designer at MOI
Superpowers
- Training hub for onboarding and ongoing design education
- Short videos
- Searchability
- SMEs (subject matter experts) from within the commercial interiors industry
UX & KARI
UX&Kari isn't just a tech partner; we're your translator, ensuring seamless collaboration between your business and development teams. We speak the language of both worlds, understanding cutting-edge technologies and user needs. We craft solutions that align with your business goals, optimizing user workflows and maximizing return on investment.
As an industry professional veteran, Kari Anderson, founder of UX&Kari, navigates complex systems and finds the perfect solution for your needs. Let UX&Kari bridge the gap and make technology work for you.
Here's how we can help you with specific technology solutions:
- Considering a CET Extension investment? UX&Kari can help you understand the right entry point for the current market, onboard a development partner who aligns with your vision, prioritize product needs based on budget and timing, and ensure the delivered solution solves user needs.
- Do you already have a CET Extension? We can complete a comprehensive audit, analyzing over 120+ features to ensure your Extension aligns with marketplace best practices and user expectations. The customized report provides you with the blueprint to make informed decisions about future Extension iterations.
- Catalog data not optimized? UX&Kari can help you efficiently optimize and distribute your catalog data across the community's network of tools.
Experiences
Kari's experience began as a dealer designer, and she was always curious about technology.
UX&Kari’s experience spans from working with manufacturers, development partners, and technology providers.
"UX&Kari was instrumental in ensuring that our OFS Extension is not only user-friendly but also consistent within our own offering. From the comprehensive reviews with users to the in-depth report supplied, we were able to improve our usability experience to continue to be an Extension that designers love to use." - Steven Dunn eTools Manager, OFS
“Kari at UX&Kari have been an invaluable partner for Servex and the manufacturers we support on CET. Kari’s experience as an interior designer gives her a unique perspective from a user’s point of view. When we partner with Kari on an Extension she provides a voice of the users wants and needs allowing Servex to innovate solutions for the best possible Extension. Her guidance assures that the developer, manufacturer and end user are all working towards the same objective.” - Nick Fernandez, President Servex
Superpowers:
X-ray vision. My X-ray vision isn't just in my eyes, it's in my mind. I see through the surface level and delve deeper, like an internal scanner. This lets me analyze situations, uncover deficiencies, and create a plan for improvement – because for me, what lies beneath the surface is always in plain sight.
Waters Edge Consulting
I guide clients through every stage of their CET journey, from initial concept to post-launch support. By crafting technology strategies that align with corporate vision and goals, I utilize a journey methodology tailored to each client’s unique needs, dealer landscape, and future aspirations. My approach involves assembling specialized teams to address specific manufacturing needs, ensuring projects stay on budget and on schedule. I implement incremental launch plans to provide dealers with early access to products while ensuring sufficient content for productivity. Additionally, I develop comprehensive internal and external communication strategies to engage all organizational levels. I also create adoption and training plans for each launch and oversee post-launch processes to ensure sustained, long-term success.
Experiences
With 17 years of experience at two of the top three office furniture manufacturers, I collaborated with executive leadership to develop corporate technology strategies for sales and design. I led teams in creating and supporting technology solutions for design and sales tools, including dealer adoption and communication for CET.
Six years ago, I founded Waters Edge Consulting to specialize in guiding manufacturers through their CET journey. I have worked with multiple companies at various stages in their CET journey from concept through post-launch support. Additionally, I have partnered with various companies to design and implement organizational change management programs that facilitate the adoption of sales and design tools.
Superpowers
My superpower is quickly adapting my communication style to connect with all levels within an organization, ensuring I share knowledge effectively and encourage engagement with the right amount of information.
Aura powered by CIT
At Aura powered by CIT, we create IT infrastructure and service solutions tailored specifically for commercial workspace dealerships, manufacturers, and independent rep groups throughout North America. Our offerings are designed to be understandable, affordable, secure, and accountable, ensuring our customers can focus on their core business without being bogged down by technical intricacies.
Our team has over 50 years of combined experience within the commercial workspace industry and a robust network of technical, project, and delivery resources, our team excels in both collaborating with existing IT teams and providing an end-to-end IT department "as a service" for single-site or multi-location dealerships.
We empower our customers to maximize their IT investments, increasing innovation and productivity while decreasing technical overhead and interruptions. Our focus is ensuring a seamless work-life balance by designing tech that works for you.
Experiences
Fully Managed Services: Delivered comprehensive IT management for multi-location US dealerships, ensuring SOC 2 Type II compliance and seamless operations across all sites.
Holistic IT Solutions: Provided tailored services including managed IT, cybersecurity, compliance, cloud solutions, and physical security, designed to meet the unique needs of commercial furniture design environments.
Enhanced Security: Implemented advanced cybersecurity measures to protect sensitive design files and client data from potential threats.
Regulatory Compliance: Ensured all IT operations adhere to SOC 2 Type II standards, mitigating risks and maintaining client trust.
Efficient Cloud Solutions: Offered scalable, secure cloud services that enable real-time collaboration among design teams, improving productivity and workflow.
Physical Security Integration: Deployed comprehensive security systems including access control, surveillance, and environmental monitoring to protect physical assets.
Strategic Partnerships: Partnered with industry-leading hardware manufacturers to ensure our solutions are reliable, cutting-edge, and built to enhance efficiency.
Proactive Maintenance: Provided continuous system monitoring and proactive troubleshooting to prevent issues before they disrupt operations.
Superpowers
- User Champion: Ensured your team has the support they need with user-friendly IT solutions that facilitate smooth, productive work environments.
- Work-Life Balance Bringer: Helps you achieve better work-life balance through expert IT management.
- Efficiency Enhancer: Empowers productivity with cutting-edge partnerships.